Public telephones in Japan: public telephones available to an unspecified number of people

 Japanese public telephones have priority over cell phones in times of disaster

What is a "public telephone" ?

　As the name suggests, a public telephone is a telephone that can be used freely by an unspecified number of people (the public). In Japan, public telephones can be broadly classified into the following categories.

Type 1 Public Telephones

　Type 1 public telephones are permanent public telephones that must be installed by NTT East and NTT West in accordance with the Telecommunications Business Law and its enforcement regulations. The following conditions must be met in terms of installation in order to "ensure the safety of social life and the minimum means of communication outside the home".

The phone must be located in a place where anyone can use it at any time, or in a conspicuous place in a facility where anyone can easily enter and leave the facility.
At least one unit must be placed in every 1 km square in urban areas and at least one unit in every 2 km square in other areas.

Urban areas" are areas designated as "Population Concentration Districts".
Other areas" are areas other than urban areas where there are households (houses) or businesses (stores, factories, etc.).

　In addition, Type 1 public telephones are obligated to provide the following services
Free emergency calls (110/118/119)

Special communication for remote islands.

Currently, there are two main types of first-class public telephones: green and gray "digital public telephones. Call charges are paid in cash (10 yen/100 yen coins) or by telephone card.

In Japan, in the event of a major disaster, cellular phones are restricted to give priority to emergency lines, making it difficult to get a connection.

However, public phones are not subject to this restriction. Therefore, they are given the same priority as emergency lines.

Money is usually required for use, but please note that only certain coins can be used. Only 10-yen and 100-yen coins can be used. No change will be given.

How to make a 📞 call


(1) "Pick up" the receiver - hold it to your ear. At first you will not hear any sound.

When you insert money, you will hear a sound from your ear. When you hear this  sound, it is a signal that you can make a call.

(3) "Press" the phone number...Press the button firmly.

Where is the "pay phone"?　How do I use it?　What you need to know to be prepared for emergencies

For Emergency Preparedness

Public telephones in Japan are an effective means of communication in times of disaster and other emergencies because they have the following two features.

(1) Priority phone in times of disaster

Public telephones are not subject to communication restrictions and are treated as priority telephones even when telephones are busy and communication restrictions are enforced in times of emergency such as disasters.

Priority telephones are not subject to communication restrictions and are treated as priority telephones.

(2) Power supply from telecommunication buildings

Public telephones are supplied with electricity from the NTT East/NTT West telecommunication building through telephone lines, so that calls can be made even during power outages.

How to use a public telephone

Lift the receiver, insert coins or a telephone card, and dial the phone number.

How to use an emergency call

No coins or telephone card is required.

Lift the receiver, press the emergency call button, and then dial 110, etc.

How to use in case of power failure

The red light is off.

Basically the same as during normal operation. However, a telephone card cannot be used.

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